Friday, August 28, 2009

Trying to find somewhere to eat at Loch Ness

When looking for places to eat its just amazing how many places, hotels etc don’t put vital information in a prominent place on their website.

This example of an hotel in Fort Augustus I want to advise clients to go out for a meal I go to the website of a local Fort Augustus hotel to see if their restaurant is open to the public, I checked every page on the site and nowhere even in the restaurant page does it say  either if the restaurant is open to the public or even whether it is for residents only.

It is generally the rule in England that hotels are hotels and restaurants are restaurants and only occasionally the twain meet. Hotels in Scotland frequently open to public but as many English people wouldn’t know that so Scottish hotels really need to state their position on whether, public, families, etc are welcome or not as the case may be. Coming from England I would always check if a hotel restaurant was open to public before going there.

So having failed to find out from the site if I could recommend  the hotel to my guests I decide to phone up to find out… Amazingly there was no phone number anywhere on the site either! its a shame this nice looking site, obviously fairly new doesn’t give the important information that people visiting it need.

I gave up and looked elsewhere.  

1 Comments:

Blogger Inverness Daily Photo said...

Amazing how people are so naive - does the fault lie with the hotel manager or website manager - or perhaps they are the same person.

8:02 PM  

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